Datenschutzerklärung
Last updated: 31.07.2025
1. Introduction
Königs Burger (the “Restaurant,” “we,” or “us”) provides this privacy policy with information on how we collect, use and disclose personal information. This Privacy Policy describes our practices in connection with information that we collect through:- The food ordering website from which you are accessing this Privacy Policy (the “Website”);
- Email messages that we send to you that link to this Privacy Policy or other communications with you; and
- Offline business interactions you have with us.
2. Personal information (PI)
The Services collect Personal Information, including:- Name & Contact Details such as first and last name, title, prefix, email address, telephone number, postal address
- Account Information such as username and password
- Order Information such as the order placed, the delivery address and any other Personal Information included in order
- Payment Information such as credit or debit card details
- Device Information such as IP address, a cookie ID on your browser, and other information about your device, such as browser, device type, operating system, the presence or use of ‘apps’, screen resolution, or the preferred language.
3. Collection of PI
We and our service providers collect Personal Information in a variety of ways, including through the Services. For example, we collect Personal Information through the Services when you sign up for an account, place an order, or contact customer services. We need to collect Personal Information in order to provide the requested Services.4. Use of personal information
We and our service providers use Personal Information for the following purposes:- Providing the functionality of the Services and fulfilling your requests.
- Providing you with our newsletter and/or other (personalized) marketing materials.
- Analyzing Personal Information for business reporting.
- Aggregating and/or anonymizing Personal Information.
5. Disclosure of personal information
We share Personal Information with third-party credit card i.e. Paypal and/or Stripe and payment processing service providers and Oracle, the processor and provider of the Oracle Restaurants eStore Platform. You can learn more about the Oracle Restaurants eStore Privacy Policy here.6. Security
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. If you have questions about our security practices, please notify us in accordance with the “Contacting Us” section below.7. Rights and access
Your rights regarding our use and disclosure of your Personal Information.You have rights regarding our use and disclosure of your Personal Information for marketing purposes. You may opt out from:
- Receiving marketing-related emails from us. If you no longer want to receive marketing related emails from us on a going-forward basis, you may opt out by: […]
- Receiving marketing-related text messages from us. If you no longer want to receive marketing related text messages from us on a going-forward basis, you may opt out by: […]
How you can access, change, or delete your Personal Information.
If you would like to request to access, correct, update, suppress, restrict, or delete Personal Information, object to or opt out of the processing of Personal Information, or if you would like to request to receive a copy of your Personal Information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), you may contact us in accordance with the “Contacting Us” section below. We will respond to your request consistent with applicable law.
8. Retention period
The criteria we use to determine a data retention period include:- The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services);
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period before we can delete them); or
- Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
9. Sensitive information
We ask that you not send us, and you not disclose, any other sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic or health characteristics, criminal background, or trade union membership) on or through the Services.10.Contacting Us
Königs Burger, located at Mainzer Straße 48, 55299 Nackenheim, is the company responsible for collection, use, and disclosure of your Personal Information under this Privacy Policy.If you have any questions about this Privacy Policy, please contact us at query@koenigsburger.de, or: Königs Burger, Mainzer Straße 48, 55299 Nackenheim. Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.
11. Updates to this privacy policy
We may make important changes to this Privacy Policy and the legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised.